RETURN AND REFUND POLICY
You may return any item in its original condition within 30 days of receipt and we will gladly provide a refund, replacement, or an exchange. All orders can be returned for full refund within 30 days of receipt. If an item has been worn or is not in its original condition, a 15% restocking fee will apply.
You will need to obtain a RMA before sending your returned item back to NELSTAR SERVICES INC. Please contact us by email the return instructions.
- When contacting by email:Please email firstname.lastname@example.org your order number and the request for a refund or an exchange. We will then email you Return Ticket ID and shipping instructions.